Privacy Policy
Last updated: January 20, 2025
This Privacy Policy explains how Gamma Plumbing (“we”, “our”, “us”) collects, uses, and protects your
information when you use our website, contact us, book a service, or purchase products with or without installation.
1. Information We Collect
We may collect the following types of information:
- Contact details: name, phone number, email address, service address.
- Service information: details you provide when requesting plumbing services or installations.
- Order information: products purchased, installation options selected, booking dates.
- Payment information: processed securely through third-party payment processors (we do not store full card data).
- Technical data: IP address, browser type, device information, pages visited, basic analytics, and cookies.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and service requests.
- Schedule and perform plumbing services and product installations.
- Process secure online payments for services and products.
- Send service confirmations, updates, and important notifications.
- Improve our website, services, and customer experience.
- Comply with legal and regulatory requirements.
3. Payment Processing
- All online payments are processed through trusted third-party payment processors.
- We do not store your full credit or debit card number on our servers.
- Payment processors may store limited information as required to complete and verify transactions.
4. Cookies & Analytics
Our website may use cookies and basic analytics to understand how visitors use the site and to improve performance.
Cookies are small text files stored on your device.
- You can disable cookies in your browser settings, but some features of the site may not function properly.
- Analytics tools may collect anonymized data such as pages visited, time on site, and general location.
5. Sharing of Information
We do not sell or rent your personal information. We may share information only with:
- Technicians and subcontractors who need it to perform services at your property.
- Payment processors, website hosting providers, and other trusted service providers.
- Law enforcement or authorities when required by law or to protect our legal rights.
6. Data Security
We use reasonable technical and organizational measures to protect your information from unauthorized access,
loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your information for as long as necessary to provide services, fulfill orders, comply with legal obligations,
resolve disputes, and enforce our agreements.
8. Your Rights
Depending on your location, you may have the right to:
- Request access to the personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal information, where legally permitted.
- Object to or restrict certain types of data processing.
To exercise any of these rights, please contact us using the details below.
9. Third-Party Websites
Our website may contain links to external websites or services. We are not responsible for the privacy practices
or content of those websites. We recommend reviewing their privacy policies separately.
10. Children’s Privacy
Our services and website are intended for adults and business owners. We do not knowingly collect personal
information from children under 13. If you believe a child has provided us with personal information,
please contact us so we can remove it.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new
“Last updated” date. Continued use of the website or our services after changes indicates your acceptance of the updated policy.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Gamma Plumbing, LLC
Email: support@gamma-plumbing.com
Phone: 602-330-4438